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In a sure sign that text analytics technology is going mainstream, Clarabridge announced Monday that Wendy’s International will use the vendor’s analysis software to enhance its customer feedback program.The Clarabridge text analytics solution will be used to analyze nearly half a million text-based customer comments per year collected from Wendy‘s Web-based feedback form, call center [...]
Sony is nixing a feature on PlayStation 3 that allowed users to install third-party operating systems, including the open source Linux OS, on the video game console. The PS3 Firmware 3.21 upgrade is available Thursday.”It will disable the ‘Install Other OS’ feature that was available on the PS3 systems prior to the current slimmer models, [...]
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