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What is a decent junior level position for me to seek within the IT field? Here’s the original question. “How to recover data?
/ logical hard drive failure on previous PC? My old PC had a virus slip by the free AVG antivirus protection program. The PC started acting extremelly odd with web pages opening all on there own, programs and windows becoming un-responsive. Even the task manager started denying my access as though I was no longer the system administrator.
In my attempts to correct the issue I wound up wanting to try re-installing the operating system in an overlay install. Because of updates having been installed, when I went to install from my OS cd it would not let me indicating my current operating system was newer.
I mistakenly thought I’d just remove the updates and then go from there. Once I did that it was an obvious wrong move and now the PC wouldn’t even boot up properly. Now, when I tried to run the OS install cd it was not going to offer an overlay install option.
It wanted to start clean and erase all the old data. I did not have anything business related of huge importance, but I did have some pictures of sentimental value so I did not choose to proceed any further at that time. My PC was fairly old and quite slow so to immediately solve the issue and allow me to continue some internet business I had been in the middle of at the time, I actually just went out and bought a new desktop.
I had been overdue on buying a new one so no biggie there, and I’m extremelly happy with the upgrade to the new desktop I chose. From looking into the hard drive issue it appears if I’m understanding correctly, and from communication with a local data dr location, that I’m dealing with a logical hard drive failure due to a possible worm virus and then my negative impact as well. Is there a reasonably priced recovery software I could try????
Or could I perhaps take the hard drive out of my old desktop and plug it in as a second one on my new desktop and recover the data that way???? Ofcourse avoiding the virus jumping to my new hard drive. My new desktop has up to date Norton Internet Security 2008.
Any advice / help / input would really be appreciated. I’d love to be able to retrieve all my old pictures, and if possible I’m wondering if I could retrieve webpages I had saved to my IE favorites. I had not dealt with any issues with that computer in a long long time so now that I think of it there was also a ton of personally important research oriented info in there.
The hard drive I’d like to do a recovery from had Windows XP Home, and my newer desk top has Vista. Thanks so much for any help, or pointing me in the right direction.
Laurence” Here was the first answer that I didn’t quite follow, and I never did see clarification on it. Though it sounds like the easiest solution I should pursue. Quote from jethrohoyt “I really doubt that this is as big a problem as your advisers make out. If you have bought a new PC and the old one was ‘an old one’, then you will have SATA drives on new PC and IDE drives on old PC. This shouldn’t stop you as you might have an IDE slot on new PC MoBo, but complications may ensue.
For $15 to $25 there is a better way. Buy a IDE to USB (or even a SATA or IDE to USB) adapter. These are simple to use, just make sure IDE drive is master, plug in new device to IDE socket on HDD first (indicator towards power socket) then plug in power from wall power supply provided into IDE drive (in the $25), then plug USB from device into new PC and browse the old drive.
The old drive comes up just like a USB external HDD (which it now is) in Windows Explorer and you drag and drop the files you want. Clean it up with Norton and your old PC can then be salvaged.
I can see no pitfalls – I do this as a kind of second job. Its straightforward and it is regardless of the state of the MBR of the old drive.
Good luck Source(s): http://www. tigerdirect.
com/applications/. ” Here was my reply that never was replied back to. “Additional Details Thanks very much for the prompt reply, and help. The old PC is a 4 year old Dell Dimension 4600.
OK, I’m halfway following you, but not 100%. Off the top of my head I don’t know how to ID an IDE plug/slot or a SATA. So, I’ll have to do a Google search there so I know what we are talking about.
Then, I’ll pop the cover off the Dell to see what I have there. So, the I’m not following you here.
Am I going to physically remove the hard drive from the old PC, and then hopefully have an extra plug on the ribbon cable that is on the new PC’s HDD that I can also then jump over to the HDD from the old PC. Then, hopefully also have an extra unused plug from the power supply and plug that into the old PC’s HDD to power it up. Then, isn’t there a little jumper plug that has to be moved on the old HDD to make it a slave and not think it’s the master???? More I think about it, I guess I’m not following you. As the above is what I was invisioning.
” Anybody capOK, thanks much guys. Really appreciate the info/help.
Didn’t quite understand answer previously given on HDD Logical Failure data recovery? My husband hates his help desk job. He would like to advance in IT, but doesn’t know where to go. He wants to learn new skills to add to the resume.
What could he do to advance from answering phones? Experience : COMPANY Call Center Technician 8/20/2004 to present Assisted clients in use of client server networks, peripheral devices, POS software, hardware setup.
Trained new clients in use and application of software. Sold new hardware/ peripheral devices and used problem solving skills to resolve issues with end users.
Consistently top performer in department. Company Call Center Technician 10/01/2003 to 8/19/2004 Assisted end users with internet connectivity and email clients. Provided service to subscribers of 14 separate ISPs, including DSL and dial up subscribers.
Company Sales and Marketing representative 9/01/2000 to 9/01/2003 Manager of online sales, assisted with store location sales, including heavy travel. Located special orders for customers though internet research, personal connections. Maintained company website, designed logos, web/print advertising layouts.
Education : University BA Information Systems, BA Spanish 2000 Proficient in Virtual Basic, Oracle, SQL, Pascal, Dreamweaver, FTP Batch Client, MS Office, Mac OSX, Windows XP References : Please see attached page. Personal : Interests Motorsports, computers, animals, carpentry, entertainment media Attributes Punctual, organized employee with strong work ethic and high level of integrity.
edited to remove more personal infoHe’s looking to move on from help desk. What could he add on a go somewhere? What can be added to this resume to open up more job opportunities? I can work in MS Office in Windows XP/Vista, MAC OS X and Linux as a “power” user.
Meaning I can do more stuff than just simply opening up IE and surfing the web. I can also put a desktop computer from scratch and troubleshoot things, make my own website, help a “typical” computer user troubleshoot computer problems.. Is it worth getting something like a MCSA/MCSE or a unix cert?
I’m thinking of studying a Unix cert program at school. What are some good software to buy, books to learn and technologies to learn on my own (outside of school learning).
I’m not sure what to learn since every sys admin job ad posts years of experience in something like: 5+ years of MS Server 2003, 7+ years of unix security, backup, server tuning and monitoring, etc. Should I just undergo a cert program of some sort and just use that as a starting point? Should I just teach myself?
Thanks for any replies! How do you train to get an entry level help desk/sys admin job? I work in Real Estate and I am 95% sure that someone has been breaking into my office.
A few weeks ago I came in and my computer screensaver was on. It goes to sleep after 2 hours, so it seemed like someone had turned in on recently and now the screensaver was on. Coincidently, ever since that time my office door lock gets jammed or I can not close it while it’s locked. I did not want to assume anything, but it happened again last week. Then today I came in, the screensaver was on and the small drawer of my desk that is broken, (it falls off if you pull it out too far) was out and on the floor with everything spilled all over.
I need a software that I can download that will record AT LEAST 12 hours from my web cam. I found one but it will only do 1 hour. Anyone know of any free software I could use?
I would really appriciate it. I have a feeling I know who it is, and I would love to catch this scum. He is an aweful person who has been sabotaging me since I started here. THANKS!
Thank you for your help. I will be using both your suggestions and hope to catch this person.
Thanks again! PLEASE help! I need free Computer Surveillance software? Hello Mihaela, Thank you for writing to Yahoo! Mail.
I’m really sorry that you’re having trouble with your Yahoo! Mail account.
I’m glad you let me know about it and want to help get this figured out. The good news is I’ve tested your account and couldn’t reproduce the issue. This means the problem is related to your computer and it could be something simple, like a program that was recently installed or a setting that’s improperly configured.
I’ve provided a thorough list of troubleshooting steps below. I apologize in advance because it’s long and technical.
I’m hopeful that with your help, we can fix the problem. If, after trying these troubleshooting steps, you’re still having trouble with your Yahoo!
Mail account, please take just a bit more time to reply to this message with further details about what you tried and your results. Now, on to the recommendations! SIGN ON AS AN ADMINISTRATOR Please make sure that your computer account has administrative privileges and that you’re signed in as the administrator.
This is especially important if you’re in a work or shared computer environment. If you’re not sure, please check with your computer vendor or Help desk to verify your computer privileges.
If you already have administrative privileges, let’s move on to the next recommendation. USE A SUPPORTED INTERNET BROWSER Let’s check out your browser.
Most issues with Yahoo! Mail can be resolved quickly by ensuring you’re using an up-to-date Internet browser.
You can also try switching to a supported alternate Internet browser. Please check out the list at the Yahoo! Help web site below for supported Internet browsers: http://help.
yahoo. com/help/us/mail/errors/errors-19.html Did updating or switching to a supported Internet browser help resolve the issue? I hope so! If not, please move on to the next recommendation.
CLEARING YOUR CACHE Let’s try clearing your browser cache first. We’ve found that this usually takes care of a lot of issues.
When you need to clear your cache, follow the instructions below for your browser and version. * Internet Explorer 7.0 for Windows 1. Choose “Internet Options.
” from IE’s Tools menu. 2. Click on “Delete” under “Browsing History”.
3. Click on “Delete All” at the bottom, and choose “OK” if prompted. 4. Click the OK button at the bottom of the Internet Options window. 5. Close and re-start your browser.
ENABLE JAVASCRIPT JavaScript is a simple programming language that’s essential to any modern Internet site. Without JavaScript enabled, the Yahoo!
Mail client may not perform as designed. To fix this, make sure that you have JavaScript enabled.
Here’s how: Internet Explorer 7.0: 1. From the “Tools” menu, click “Internet Options.” 2. Click on the “Advanced” tab and then in the “Settings” list, scroll down to the “Security” section.
3. Select the “Allow active content to run in files on My Computer” check box. 4. Click “OK.” 5. Click “Apply.
” 6. Click “OK.” 7. Close and relaunch your Internet browser. Did enabling JavaScript in your Internet browser help resolve the issue?
If not, please hang in there with us as we move on to the next troubleshooting recommendation. INSTALL THE LATEST JAVA RUNTIME ENVIRONMENT The Java Runtime Environment contains essential updates to the Java programming language, developed by Sun Microsystems.
To ensure you have the latest package installed, try downloading and installing the latest version of this software. It’s available as a free download here: http://www.
java. com/en/download/manual. jsp Did installing the latest Java Runtime Environment correct the issue?
If not, don’t give up hope — we’ll get this figured out yet! Let’s move on to the next recommendation to help identify the issue. TEMPORARILY DISABLE ANTIVIRUS/ANTISPY/FIREWALL PRODUCTS Maybe one of your security applications, such as your antivirus, anti-spyware, or firewall products, is causing a problem with your Yahoo!
Mail. To see if this is the problem, please temporarily disable your security software to see if the issue goes away. 1. For most security software products, you can right-click on the security software icon in the bottom right-hand corner of your screen, by the system clock.
This will usually pop up a menu with “Preferences” or “disable” as an option. 2. Try to change one of those options to see if the issue goes away.
Please note: In some cases, you might not be able to completely disable the security software. The directions for each security software package differ from vendor to vendor. If you need help, please get in touch with your security software vendor or computer Help desk.
After disabling your security software products, did the issue go away? If not, please try the next set of recommendations.
DISABLE INTERNET BROWSER ADD-ONS/PLUG-INS Each Internet browser comes with optional upgrades or enhancements commonly known as “add-ons” or “plug-ins.” These features make your Internet browser more useful. Common uses include (but aren’t limited to): ” Toolbars ” News or Stock Tickers ” Instant Messaging ” Weather alerts ” Email alerts ” Antivirus/Antispy ” Games Certain add-ons or plug-ins can actually cause problems running some web sites.
To find out if this is the case, please try one of the following tasks for your specific browser: If you’re running Internet Explorer 7.0: 1. Close out of all instances of the Internet Explorer internet browser. 2. Select “Start”, “Settings”, then click “Control Panel”. 3. Double-click on “Internet Options”.
4. Select the “Advanced” tab. 5. Under “Browsing”, remove the “Enable third-party internet browser extensions” check box.
6. Relaunch the Internet Explorer internet browser. Once you’ve successfully disabled your Internet browser’s add-ons or plug-ins, try accessing your Yahoo!
Mail account again. If the steps above fix the problem, this will confirm that an add-on or plug-in in your Internet browser is the culprit causing behind the problem.
To re-enable the Internet browser add-ons or plug-ins, simply repeat and reverse the steps listed above. Once you’ve figured out which add-ons or plug-ins are causing the issue, please contact the vendor for help.
Did disabling your Internet browser add-ons or plug-ins resolve the issue? If not, thanks for all your patience in trying these recommendations. Let’s try one last step below.
TRY ANOTHER COMPUTER WITH A DIFFERENT ISP If you’ve tried all the steps listed above and the issue simply won’t go away, I’m pretty sure the symptoms are related to your computer, Internet browser, or your Internet service provider (ISP). If it’s possible, try accessing your Yahoo!
Mail account from another computer at a different location. You should also try a different ISP to eliminate that as a possible factor. IF THINGS ARE STILL NOT WORKING Hopefully everything’s working smoothly now.
If things are still bumpy, please take just a bit more time to reply to this message with further details. Be sure to specifically include which steps you’ve tried so far, and the results from each step.
This information will help us assess the issue more effectively and efficiently and hopefully figure it out once and for all! Thank you again for contacting Yahoo! Mail.
Regards, Harley Yahoo! Customer Care Get easy access to all of your favorites. Make Yahoo!
your home page: http://us. rd. yahoo. com/evt=38861/*http://promo. yahoo.
com/homepage/ For assistance with all Yahoo! services please visit: http://help.
yahoo. com/ Original Message Follows: – Mail-Id: w2.help. ukl.
yahoo. com-/l/us/yahoo/mail/yahoomail/bug_f. html-1200044626-5 40 Name: mihaela Yahoo!
ID: mihaela022005 Email Address: mihaela022005@yahoo. com Operating System: windows XP Type of Browser: i. e. Internet Explorer Browser Version: Issue Type: Temporary Access Error How often this occurs: Always Simple Explanation: Help me, pls! When i try to acces my mail, i can’t. I put the ID and my password and then tell me” The page isn’t redirecting properly.
Firefox has detected that the server is redirecting the request for this address in a way that will never complete. * This problem can sometimes be caused by disabling or refusing to accept cookies.” This it is for Mozilla Firefox.
Internet Explorer cannot display the webpage Most likely causes: You are not connected to the Internet. The website is encountering problems.
There might be a typing error in the address If i try to acces another mail from another person, it is work. Why i can’t acces my mail? Specific Details: “Information Passed In”: “from_url” : http://help.
yahoo. com/l/us/yahoo/mail/yahoomail/ While Viewing: http://help.
yahoo. com/l/us/yahoo/mail/yahoomail/ Form Name: http://help. yahoo.
com/l/us/yahoo/mail/yahoomail/bug_f. html Yahoo ID: mihaela022005 : Yahoo id from cookie “https://amt.
yahoo. com/amt/dosearch?.token=oMEiTQjGqvlsYLWxwKsgTaOXqMBpn zz5Evj6.7BQ8qs.
VUw-” Other ID: Browser: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; FunWebProducts; . NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.04506.30) REMOTE_ADDR: 81.196.163.130 REMOTE_HOST: 81.196.163.130 Date Originated: Friday January 11, 2008 – 01:43:46 - Please help me! I can’t open my mail! only my mail, another mail it’s work! This it’s your 1 request, not work 20 Reasons Why I Need a Macbook Pro 1.Macs are more reliable.
In the past 8 months my computer has had to have the Os re-installed 4 times, 3 for hard drive problems and 1 for a virus. Macs are very reliable machines according to consumer reports, and multiple reviews online such as C-net, Notebook reviews, Consumer reports, ECT. Mark the Mac book pro as a very good Computer, better than a PC. 2.Macs Run windows to! On a Macbook Pro I Can Run Windows as well as Mac OS X through Boot Camp.
So in way I will get the best of both worlds I can run Mac OS X for internet and video editing and music editing, then I can run Windows Vista for Games, Office, and Windows Exclusive programs I might need. 3.I Know How to Use Macs. I can use a Mac much better than a PC. I was taught how to use them in elementary school.
Right down to how to use all of the Mac office programs. 4.No Viruses! On Macs there are no viruses, which means that I can /surf the web with confidence my computer is safe.
5.If my Mac breaks no problem! With Apple care I can call Apple and my problem is fixed either by an apple expert helping me through it our by sending my computer to apple. Were as with a PC if it breaks Basically your screwed, first you have to find the problem, then call support then figure out how to fix it, then try do to do all of the things that you have no clue on how to do. No no no no with a Mac I call apple and since Macs are so simple with a description of my problem I have an answer. 6.A Mac Will Help Me in School. Last year I had 12 late or missing essays and research assignments because my computer was broken. On a Mac if it breaks I just send it to apple and in a few days I get a new computer for free. But it takes weeks to fix a PC. 7.They Last Forever!!!!!! On a Mac the Requirements to run software are very slim, the average life of a Mac is about 5 years compared to the 2 year life of a PC. 8.I can Use a Mac for Everything!!! Since Macs run Windows and Mac OS X there is no such thing as incompatible software. 9.You May Say at This Point I am Convinced you need a Mac, But why a Macbook pro? Well a Macbook pro is a notebook, which means I can use it anywhere. For example what if I have a huge report I have to do over the weekend but we are going to grandmas house, well I could take my Macbook pro and I could work on a report, and study for a test with a preloaded study guide. 10.I will get As on my report Card. With a Mac there are no viruses and they are notably reliable so there is no excuse of my computer had a virus, or the it was broken excuse. A Macbook pro will help me excel in school and in extra activities I do such as movie making and video games and there is guitar learning software. 11.Since I will be using the computer I should get the computer I want to use. What you guys have to remember is that the next computer Im going to get will be my computer, so in that case I should get the computer that I want to use, not the one that you want me to use. 12.If I get the Macbook pro I will have enough space on my desk to do other things. Such as homework, or work. Right now my desk is too crowded with CRT monitors to do work; well a laptop would take care of that. 13.There is a brand new update. An update came out on June 5th which means that I will get the most advanced technology now. 14.A Macbook pro is the most powerful notebook and most powerful Mac other than the Mac pro. 15.I have two lives. If I came home from school one day and I found my computer broken my dell, I would have to wait for dad to fix it. But with a Mac I can run Windows and OS X so if OS X dies I can use windows because it uses a separate portion of the hard drive, and vise versa. 16.Apple is the only company that makes the software and the hardware. On a Mac the software is made to use all of the advantages of the hardware. Were as on a PC the software is made to be used on 100 companies computers 17.All the programs I use and want to use are on Mac. I use iTunes and thats a program designed for Mac. I cant use iMovie, or Logic. 18.A new OS is about to be released. Leopard is about to be released, with many more features than tiger. 19.I can use. mac. .mac is a net based e-mail and web page publisher and internet storage. With many other features. 20.Macs just work. Macs are so simple a caveman can use them, they work so well, and they are so easy to use that you can use it to learn languages, or to learn how to play an instrument. They just work, were as with a PC needs to have lessons to learn how to use it. With a Macbook pro I can just do everything and have everything work. Reasons 1-20 are the reasons I need a Macbook pro. oh yeah and btw im not asking people about the classic mac or windows im asking if my list is good, dont answer if your gonna say something such as “buy a pc instead” I am trying to convince my parents to buy me a macbook pro i wrote this list well what do you think? I am looking for a free web based IT ticketing system. Some kind of Help Desk software might be in Open Source. IT Help Desk Software FRee? Im looking for a solution for my internal help desk support in my company internal LAN and connected branches over WAN.
The solution should be centralied / web based and administrator / technician must get users implecit permission before taken remote control to resolve the complains / issues. some software like VNC, PCanywhere, remote desktop is not required because these tools connect you to any users without thier permission which is against my company policy.
Other features strong reporting, Users Chat option with administrator, users friendly etc. Im looking for a solution to provide support in my company internal LAN users and corporat WAN users.? Does anyone know of a free open source web based Trouble Ticket System and Accounting Software in one?
Thanks. I am starting a help desk company and need something to manage customers and their problems plus it needs to be intergrated with acoutning Help Desk Accounting and ticketing software? Any reccos on software that can create tickets or cases for customer requests as well as track the age of each request